Contact

How Can We Help You Explore Sri Lanka?

WonderOfCeylon is an independent Sri Lankan travel knowledge and service-discovery platform, connecting travellers with destinations, transport information, tourism businesses and practical trip-planning resources.

Whether you need help using the platform, want to report incorrect information, manage a business listing or discuss a tourism partnership, choose the option that fits and a real person will answer.

contact@wonderofceylon.comWe reply within two working days

We do not operate the businesses in our directory. Unless a page clearly states otherwise, bookings, payments, cancellations, refunds, prices and availability are handled directly by the provider. That is why you pay us no booking fee, and why we cannot cancel a booking for you.

Main actions

Choose how we can help

Open a section to see what it covers, or go straight to the form.

Traveller supportNeed help using WonderOfCeylon?

We can help with

Finding destinations or tourism services
Using the location and category filters
Understanding information shown on a page
Navigating maps, routes or travel tools
Using the trip-planning features
Finding the correct provider contact details
Reporting a technical problem

For booking confirmations, cancellations, refunds, availability or a complaint about a provider, contact the business directly. We do not hold their booking systems.

Get traveller support

Report incorrect or outdated informationSri Lankan travel information changes quickly. Businesses relocate, hours change, roads close and contact details go stale.

You can report

Incorrect phone numbers
Wrong addresses or map locations
Outdated opening hours
Permanently closed businesses
Duplicate profiles
Incorrect destination information
Inaccurate service details
Broken websites or social links
Safety-related updates
Image or copyright concerns

We check reports against reliable sources. Reporting something does not guarantee it will be changed or removed, but we will tell you what we found. Include the page URL and any evidence.

Report an update

List your tourism businessOwn or manage a tourism business in Sri Lanka? A profile helps travellers find you through the destination, category and directory pages.

Businesses we list

Car rental services
Taxi and airport transfer providers
Hotels, villas, hostels and guest houses
Restaurants and cafés
Tour guides and tour operators
Adventure and activity providers
Wellness and spa businesses
Wedding and event services
Tourism-related shops and other travel services

Please search the directory first in case you are already listed. Listing is free. Submitting does not guarantee publication, endorsement or any particular ranking, and a ranking cannot be bought.

List your business

Claim an existing business profileAlready listed? An owner or authorised representative can ask to manage the profile.

Claiming lets you

Correct contact information
Add an official website
Update opening hours
Add a business description
Add service information and locations
Update how travellers should book

We need to confirm you are connected to the business. The easiest proof is an email from the business domain, or the phone number already on the listing. Claiming confirms who manages a profile. It does not mean we recommend the business, and it does not change where it ranks.

Claim your listing

Update an existing listingFor a change to a listing without a full ownership claim.

You can request changes to

Phone, email or website
Social profiles
Address or map location
Opening hours
Service category or description
Business status: closed, relocated or a duplicate profile

Request a listing update

Editorial enquiriesQuestions or corrections about what we have written, rather than about a business listing.

Get in touch about

Destination information and travel guidance
Sources and citations
Factual corrections
Research methodology
Author or reviewer information
A request to clarify something we published

Please quote the exact statement, tell us what is wrong with it, and point us at a better source. We publish corrections rather than quietly editing. If you are right, we will say so.

Contact the editorial team

Tourism partnershipsWe welcome enquiries from organisations working in Sri Lanka's tourism ecosystem.

Who we work with

Tourism boards and local authorities
Transport providers and tour operators
Universities and researchers
Tourism associations and destination-management organisations
Travel creators, photographers and media
Data, mapping and technology partners

A partnership cannot buy ranking, placement or a verification badge, and it cannot influence independent factual guidance. Rankings come from real Google review counts, and that is not for sale.

Discuss a partnership

Media and pressInterviews, commentary, brand assets and our tourism data.

Interviews with the team
Platform information
Sri Lanka tourism commentary
Brand assets
Travel-data enquiries
Research collaboration

Our tourism demand research is built from official SLTDA arrivals data and we are happy for it to be cited. See the research.

Media enquiry

Send us a message

Pick a topic and the form asks only for what that route needs. Every message lands in a real inbox.

What is this about?

Help using the site, finding a provider, or working out a route.

Before you contact us

These come up constantly. If one of them is your question, you will get an answer faster here than by writing to us.

I need to make, change or cancel a booking: Bookings are made directly with the provider, so we cannot make, change, cancel or refund one. Contact the business, or whichever platform you booked through.
A provider has not responded: Try the other channels on their listing: phone, website or social profile. Response times are outside our control. If a business seems unreachable or closed, tell us and we will check it.
I found incorrect information: Use the correction route and include the page URL, the exact detail that is wrong, and any evidence. This is the most useful message you can send us.
I want to add my business: Search the directory first. If there is no profile, use the listing route. If one already exists, claim it rather than adding a duplicate.
Something on the site is broken: Tell us the page URL, your device and browser, what you did, and what happened instead. That is usually enough for us to reproduce it.

How we handle enquiries

We are a two-person team. Genuine enquiries get looked at quickly. A correction that needs verifying against a provider takes longer, and we would rather be slow than wrong.

1
We categorise it
Your message is routed to whoever actually handles it: traveller support, editorial, listings, technical or partnerships.
2
We review it
For corrections and listing requests we compare what you sent against the provider's own website, their public profile, maps data and other relevant sources.
3
We may ask for more
If something cannot be confirmed, we come back to you rather than guess. Guessing is how directories end up full of wrong prices.
4
We act
We correct the page, update a listing, merge a duplicate, mark a business closed, escalate a legal or copyright issue, or explain why we are not making the change.
5
We record it
Meaningful factual changes are reflected in the page's update history, so a correction is visible rather than quietly slipped in.

The team behind WonderOfCeylon

Not a support queue. These two people.

Ashan Lokuge

Founder, Product Lead and Travel Content Editor

Handles

Platform and product enquiries
Technical feedback
Destination and directory systems
Editorial direction and content review
Tourism partnerships

View profile LinkedIn

Lahiru Muhandiram

Senior SEO Specialist and Editorial Researcher

Handles

Content corrections
Editorial research and source review
Search and content quality
Listing-information review
Topical coverage

View profile

Official contact information

One address, and it is read. We would rather publish a single mailbox that works than five that nobody watches.

All enquiries: contact@wonderofceylon.com
The form above routes your message by topic, so there is no separate address to remember.
Operating location: Sri Lanka
Website: wonderofceylon.com

Never send passport details, payment-card numbers, banking credentials or other sensitive personal information through a contact form. We will never ask you for them.

Urgent travel and safety help

WonderOfCeylon is not an emergency service. We cannot provide medical, police, rescue or urgent booking help, and we do not monitor this form outside working hours.

For urgent help, contact

The relevant Sri Lankan emergency service
Your accommodation
Your tour operator
Your travel insurer
Your embassy or consulate
The provider responsible for your booking

We deliberately do not publish emergency numbers here. An out-of-date emergency number is worse than none at all, so we would rather send you to the official source than risk being wrong.

Listings and editorial independence

Worth stating plainly, because most directories will not.

Ranking is not for sale. Providers are ordered by genuine Google review count. There is no featured slot, no sponsored placement and no paid verification badge. If you offer to pay for position, the answer is no, and that is the entire point of the site.
A business cannot block a correction. If what we publish is accurate, being listed gives nobody the right to have it removed, and a partnership cannot influence independent factual guidance.
Listing is free. Claiming a listing confirms who manages it. It does not mean we recommend the business, and it changes nothing about where it ranks.

Read how we research and verify listings before deciding whether to trust any of it.

What we do with what you send

The short version: we use it to answer you, and for nothing else.

We use your information to

Reply to your enquiry
Verify a requested update or correction
Check a business-ownership claim
Prevent spam and misuse
Keep a record of important requests

We do not add you to a mailing list and we do not pass your details on. Please do not send confidential documents unless we have specifically asked for them to verify a claim.

Frequently asked questions

Does WonderOfCeylon manage bookings?

No. We are a directory, not a booking platform. Unless a page explicitly says otherwise, you book directly with the provider, which is also why you pay us no booking fee.

Can you cancel or refund my booking?

No. We have no access to any provider's booking system. Contact the provider, or whichever platform you booked through.

How do I add my business?

Search the directory first in case you are already listed. If not, use the 'List your business' route. Listing is free.

How do I claim an existing profile?

Use the claim route and include the business name, the listing URL, your role, and something that shows you are connected to the business. An email from the business domain, or the phone number already on the listing, is the easiest proof.

Does claiming a profile mean the business is recommended?

No. A claim only confirms that someone connected to the business now manages the listing. It does not mean we vouch for them, and it changes nothing about where they rank.

Can a business pay for better visibility?

No. Providers are ranked by genuine Google review count, never by payment. We do not sell placement, featured slots or a verification badge. If we ever introduce advertising it will be clearly labelled, and it still will not buy a ranking.

How do you check what people report?

We compare it against the provider's own website, their public business profile, maps data and, where relevant, official sources. If we cannot verify a correction, we tell you rather than change it on faith.

Can I contribute local destination information?

Yes. Travellers, local communities and tourism professionals are welcome to send corrections and updates. Everything is reviewed before it is published.

How do I report an image or copyright concern?

Use the correction route, include the page URL and the image in question, and tell us what your claim to it is. We take these seriously and act quickly.

Help us build a more useful Sri Lankan travel ecosystem

Your feedback is what keeps this accurate. A wrong price you report today is a wrong price the next traveller does not act on.

Get Traveller Support Report Incorrect Information List Your Business Claim an Existing Business Update a Business Profile